Performance Consulting
Advice for working with clients and stakeholders — running meetings, gathering requirements, and managing those relationships well.
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The Real Reason E-Learning Is So Bad
You’ve taken the course. You know the one. Three hours, a lot of slides, a quiz at the end, and nothing that…
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This Is Funny Because E-Learning’s Broken
Leslie Robinson’s comedy video about mandatory training went viral for a reason. The comment section turned into a catalog of every broken…
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Stop Building Courses Nobody Needs
Every training request that comes in costs time and budget to fulfill. But not all of them actually need a course. Three…
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The Fastest Way to Find Out What Your Course Is Missing
I once got pushback from a client for wanting to talk to the actual loan officers before building their training. Here’s why…
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Your E-Learning Course Is Not a Training Program
Most organizations treat the e-learning course like the training program. It isn’t. People learn all year long, through experience, peers, managers, and…
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Why Clicking Through Slides Isn’t Learning
Most e-learning pushes content and calls it training, even when nobody can demonstrate anything different afterward. Here’s why content alone isn’t a…
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Think Beyond the Course to Make Your E-Learning Actually Stick
Most e-learning courses treat the course as the finish line. But learning happens before and after the course, too. Here’s how to…
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Stop Building the Wrong Type of E-Learning Course
Not every course needs the same kind of design, and building the wrong type wastes time on both ends. Here’s how to…
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Three Ways to Make Your E-Learning Course Meaningful
Most compliance courses feel pointless to the learner, even when the content matters. Here are three ways to frame that same content…
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The Course Isn’t the Goal
Before you build another course, figure out the objective it’s supposed to meet. Here’s how to stop starting with the solution and…