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Helpful ideas. Squeaky value.
Helpful ideas. Squeaky value.

Two kinds of courses, two different goals A compliance course tells employees what the rules are. A performance-based course gets them doing something they couldn’t do before. Those two types of courses call for completely different design approaches. When information…

Learners don't want a long course. They want the point, fast. Here's how to cut the bloat, ditch the distracting links, and build only what the situation actually calls for.

Locked course navigation is one of the most common requests in e-learning. But measuring screen time isn't the same as measuring learning. There's a better approach: shift from measuring exposure to measuring understanding.

Subject matter experts have what your course needs and not much time to give it. How you manage the relationship before, during, and after each meeting determines whether your project flows or stalls. Here are seven habits that make it easier.

Most of us finish a course, hand it off, and move on. But what happens after launch matters more than most developers realize. Here are four things worth doing before you start the next project.

The instinct to lock every screen in a course is understandable. If learners can skip freely, how do you know they learned anything? The answer is in the assessment, not the navigation.

You've taken the course. You know the one. Three hours, a lot of slides, a quiz at the end, and nothing that changed how you do your job. Bad e-learning isn't new, and it's not caused by the tools designers use. This post gets into what actually drives it — and where AI fits into that honestly.

Most e-learning projects go sideways before the first slide is built. The problem usually isn't the design. It's what didn't get sorted out at the start. This post covers the discovery work that protects your project, and how to use AI in that process without ending up with content that sounds like it came from nowhere.

Leslie Robinson's comedy video about mandatory training went viral for a reason. The comment section turned into a catalog of every broken e-learning pattern. It's worth reading as a design checklist.

Every training request that comes in costs time and budget to fulfill. But not all of them actually need a course. Three strategies can help you do less without delivering less.

I once got pushback from a client for wanting to talk to the actual loan officers before building their training. Here's why that conversation matters more than any content deck, and a few practical ways to get learner input into your process before the course is finished.

Most e-learning pushes content and calls it training, even when nobody can demonstrate anything different afterward. Here's why content alone isn't a course, and how to push back when someone hands you a slide deck and asks you to turn it into one.

Most e-learning projects go sideways not because of bad design, but because nobody asked the right questions up front. These seven questions help you build the right thing before you write a single learning objective.

Not every course needs the same kind of design, and building the wrong type wastes time on both ends. Here's how to tell explainer, step-by-step, and principle-based courses apart, and why asking one question upfront makes the rest of the project easier.

Most compliance courses feel pointless to the learner, even when the content matters. Here are three ways to frame that same content in a context people actually relate to, so it lands instead of getting tuned out.