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Helpful ideas. Squeaky value.
Helpful ideas. Squeaky value.

Every course is built with some idea of who's going to take it. The problem is that idea is often wrong. Getting clear on who your learners actually are — not who you assume they are — changes everything about how you design a course.

When a client asks for an e-learning course, they usually describe what they've experienced as a learner. That almost always means click-and-read, linear slides. The fix is simple: show them what other options look like before you agree on scope.

Stuck building another content-heavy compliance course? These 7 ideas show you how to add context, drama, and decision-making without a full redesign.

Every course has two sets of stakeholders with different priorities. The organization wants business outcomes, but the learner wants something relevant to their actual job. Bridging that gap is the real design challenge.

Most learners who skip to the quiz aren't lazy. The course just isn't relevant enough to hold them. These three approaches give you better options than locking the navigation.

If your course has performance expectations, learners need more than content. They need to practice and prove they can apply it. You can build that inside the course or as part of a broader learning experience.

Most project plans look great on day one and get ignored by day three. You don't need a formal plan to keep an e-learning project on track. You just need to work through the right areas, and this post breaks them down.

Knowing something and being able to use it are different things. If your course needs learners to make better decisions, not just pass a quiz, the design has to go further than a content dump.

Pitching a new course design to a client is tough when they only know the click-and-read format. This post walks through a simple three-option demo that gets them to see, and choose, a better approach.

Most bad courses don't come from bad design. They come from skipping one question before you start building. This post walks through how to ask it, using a real case study about a monument and bird poop.