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Helpful ideas. Squeaky value.
Helpful ideas. Squeaky value.

Every training request that comes in costs time and budget to fulfill. But not all of them actually need a course. Three strategies can help you do less without delivering less.

I once got pushback from a client for wanting to talk to the actual loan officers before building their training. Here's why that conversation matters more than any content deck, and a few practical ways to get learner input into your process before the course is finished.

Most e-learning pushes content and calls it training, even when nobody can demonstrate anything different afterward. Here's why content alone isn't a course, and how to push back when someone hands you a slide deck and asks you to turn it into one.

Most e-learning projects go sideways not because of bad design, but because nobody asked the right questions up front. These seven questions help you build the right thing before you write a single learning objective.

Not every course needs the same kind of design, and building the wrong type wastes time on both ends. Here's how to tell explainer, step-by-step, and principle-based courses apart, and why asking one question upfront makes the rest of the project easier.

Most compliance courses feel pointless to the learner, even when the content matters. Here are three ways to frame that same content in a context people actually relate to, so it lands instead of getting tuned out.

E-learning projects often derail right before launch, and it's rarely because of bad design. The real issue is that the final decision-maker wasn't involved until the end. This post shows you how to fix that before work begins.

When a course locks every slide, reviewers must sit through narration and animations just to check one thing. That slows down feedback and makes troubleshooting painful. A hidden shortcut menu fixes it without affecting the published experience for learners.

Working with subject matter experts can make or break your training project. Here are practical tips for setting clear expectations and managing the relationship so your project stays on track.

Strong e-learning careers are built on more than technical skill. The designers who last manage expectations, stay goal-focused, and tell the story of their work. Start with one or two of these habits and build from there.

The client approved the course, and it's ready to upload. But who's distributing it, who's checking if it works, and who's keeping it current six months from now? These questions are easier to answer before launch than after.

Most compliance training is designed around assumptions about what regulations require, not what the regulations actually say. Here's how to build something better.

Before you build another course, figure out the objective it's supposed to meet. Here's how to stop starting with the solution and get better training results.

A manager once told me the people who designed his company's e-learning were "e-learning fascists." He wasn't wrong. Locking navigation doesn't solve the underlying problem. Here's what does.

Most e-learning problems start before anyone opens an authoring tool. The questions you ask at the beginning shape everything that follows. Here's a practical checklist for getting an e-learning project off on the right foot.