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Helpful ideas. Squeaky value.
Helpful ideas. Squeaky value.

A course built entirely from a client's content and a subject matter expert's input is missing a perspective. Here's how interviewing learners, observing them at work, and piloting prototypes can close that gap.

A manager sends over a training request. Before you open your authoring tool, there's a more important question to answer. Are you solving the right problem?

Every e-learning designer eventually gets a request that's headed in the wrong direction. Saying nothing is the easy choice, but it's rarely the right one. Here's how to handle that tension and come out with a better course.

Think about what makes a great interactive experience online. It's rarely a course. But the principles behind the best ones translate directly into how we design e-learning.

I created the 3C model as a simple way to help my customers and junior instructional designers understand decision-making scenarios by challenging the learner and giving choices that produce consquences.