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Helpful ideas. Squeaky value.
Helpful ideas. Squeaky value.

Learners can spot a bad course fast: no relevance, no point, no polish. Here are three habits that guarantee yours misses the mark, and what to do instead.

I once got pushback from a client for wanting to talk to the actual loan officers before building their training. Here's why that conversation matters more than any content deck, and a few practical ways to get learner input into your process before the course is finished.

Some learners need explicit instructions. Others just want to jump in and figure it out. Here's how to decide whether to front-load instructions, deliver them at the point of need, or build them into a practice activity, and how that choice depends on your audience.